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B
b-morrisey
Participant
January 24, 2014
Question

Adobe Captivate video encountered an internal error (unable to understand category list).

  • January 24, 2014
  • 1 reply
  • 1018 views

Using Captivate 6 (64bit) on Windows 7 machine. When I try to upload a demonstration video to YouTube I get the error: adobe captivate video encountered an internal error (unable to understand category list). Any ideas what would be causing this?

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1 reply

S
Sreekanth_S
Legend
January 24, 2014

Are you trying to upload the video to YouTube after publishing it as some format or are you using the Publish to YouTube option to directly upload the video from Captivate?

Sreekanth

B
b-morriseyAuthor
Participant
January 24, 2014

This is happening when I am using the Publish to YouTube option to directly upload the video from Captivate

S
Sreekanth_S
Legend
January 24, 2014

I just tested this and was able to publish successfully. Which version of Captivate 6 are you using? Make sure that it is 6.0.1.240.

Before you publish, you have an option of choosing the YouTube category. Do you see anything unusual there? Can you post a screenshot that dialog box?

Sreekanth

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