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App fails to launch after 12.4 update failed with 184 error

christinaa41681530
New Here ,
Dec 01, 2024 Dec 01, 2024

I'm running Captivate on a Windows 11 PC. Last night, I attempted to update to the 12.4 version, got the 184 error and restarted the PC as advised. Now, the app will not launch. I have tried clearing cache, running as administrator but nothing is working. I'm looking for all suggestions at this point. Thanks!

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Eric Dumas Community Expert
Community Expert ,
Feb 04, 2025 Feb 04, 2025
LATEST

Same here

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