black screen after publishing 360 project

Forum|Forum|4 years ago
March 21, 2021
1 reply
1401 views

Hi,

I encounter issues after publishing a 360 project. Even I load the folder onto the server it is still the same. When I previewed it, everything works fine. Can anyone able to assist or advise for this, it is urgent, thanks

Virtual reality

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RodWard

Community Expert

When you say you are loading the published output to a 'server', what type of server is this? If you want 360 projects to work, then it must be a web server, not a LAN server. So, which is it?

G

gohb33374230Author

Participant

I posted on google drive using the drive to web to view. I used the 360
project in Adobe captivate assets and it works. That’s y I am asking is
there a certain format needs to be loaded??
Sorry to clarify, it is a 360 video not jpg.

Regards
Brian Goh

Lilybiri

Legend

OMG! I repeated several times that it needs to be a WEBSERVER. Google Drive is not a webserver, it is a could storage. Please read answers, and if you don't understand a word ask about it.

See thread on portal:

unable to play 360 video after published - eLearning (adobe.com)

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