Skip to main content
G
gohb33374230
Participant
March 21, 2021
Question

black screen after publishing 360 project

  • March 21, 2021
  • 1 reply
  • 1401 views

Hi,

 

I encounter issues after publishing a 360 project. Even I load the folder onto the server it is still the same. When I previewed it, everything works fine. Can anyone able to assist or advise for this, it is urgent, thanks

This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
March 21, 2021

When you say you are loading the published output to a 'server', what type of server is this?  If you want 360 projects to work, then it must be a web server, not a LAN server.  So, which is it?

G
gohb33374230Author
Participant
March 21, 2021
I posted on google drive using the drive to web to view. I used the 360
project in Adobe captivate assets and it works. That’s y I am asking is
there a certain format needs to be loaded??
Sorry to clarify, it is a 360 video not jpg.

Regards
Brian Goh
G
gohb33374230Author
Participant
March 21, 2021

Creating a link to a file on the cloud server does not mean that the storage location is behaving as a normal web server.  Microsoft SharePoint is a classic example of a similar situation.  Yes it allows you to access files on the cloud, but that doesn't mean that a collection of files uploaded to a SharePoint folder will behave the same way as when those same files are uploaded to a folder on a true web server.

 

When Captivate does an HTML5 preview of your project it generates a temporary LocalHost web server to display the content.   That's why when you look at the preview in your browser the link will show localhost at the front.

You can plainly see from the link that this is HTML5 content being displayed in a temporary web server.

 
 

Noted. Thanks alot for explaining and helping me to resolve this issue.
Just one last question, for 360 video is it possible to publish it without
audio?
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices