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bookmarking issue

New Here ,
Jan 27, 2022 Jan 27, 2022

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I am publishing for 2004 SCORM

After exit the course if I launch it again bookmarking popup appears but unfortunately both "Yes" and "Cancel" button leading me to last visited.

Cancel button should allow me to very first page but this is not hapening.

Please sugest.

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People's Champ ,
Jan 27, 2022 Jan 27, 2022

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It sounds like you have Self-Paced Learning turned on in the TOC settings. This uses cookies and the actual SCORM bookarking in the suspend data is overriding that. Turn off the Self-Paced learning.

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New Here ,
Jan 27, 2022 Jan 27, 2022

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But I need resume popup on revisiting whether to start again or resume where left off

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People's Champ ,
Jan 27, 2022 Jan 27, 2022

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It doesn't work that way. You would need to write a custom script to display your own popup based on the SCORM bookmark to do what you want. You would need to disable Captivate's navigation behavior based on the bookmark.

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New Here ,
Jan 27, 2022 Jan 27, 2022

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I observe once I tick on the self-pased learning. I can get default popup (attached) for decision whether to resume or cancel and start from begining.

I have attached image of popup. at this decision point both "OK" and "Cancel" button take me to last visited

 

 

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People's Champ ,
Jan 27, 2022 Jan 27, 2022

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Like I said before. The self-paced learning option gets it's information form a cookie, and only works correctly if NOT a SCORM pacakage.

 

SCORM packages get the bookmark form a lesson location filed in the database. So as soon as you click ony button in that dialog box, the SCORM bookmarking proceeds.

 

When I wrote my own SCORM scripts, I always had an initial page the show a resume dialog box it it was not the first time entering the lesson and the bookmark was not the first. Captivate does not have that feature for SCORM, it just automatically goes to where the learner left off.

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Explorer ,
Jan 27, 2022 Jan 27, 2022

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Further to TLCMediaDesign's posts, by default your LMS will always handle suspend/resume operations as part of the SCORM standard. When Self-Paced Learning is enabled in the TOC settings, clicking OK will bring you to the last slide viewed because that was the progress recorded in the cookie before you exited the course, but clicking CANCEL will likely take you to the same slide because the LMS also recorded your progress when you exited the course.

 

Having Self-Paced Learning enabled when using an LMS can create a problem for your learners if they complete the course in the LMS and then retake the course, as they will be presented with the prompt to resume their progress (even though their attempt at the course isn't connected to their previous one). If they click OK, they will probably arrive at the last slide of the course, as that was the progress that was recorded in the cookie before they exited during the last time they took the course.

 

I agree with TLCMediaDesign's recommendation to disable the Self-Paced Learning and let your LMS handle suspend/resume bookmarking. I'd suggest a majority of your learners will find it helpful for the LMS to bring them back to where they left off within the course (why would they want to restart their progress upon resuming it?). The bookmark will clear when the learner completes the course and the LMS marks the course as completed.

 

If you really want to use the Self-Paced Learning setting so that your learners have the option to control whether they resume where they left off, you can access Preferences and, in the Quiz group within the Reporting category, click the Advanced button towards the bottom and open the LMS Advanced Options. Within the window that appears, place a check next to "Never Send Resume Data" (please see the screenshot attached). Note, however, that if a learner clears their browser cache after exiting the course, they will not receive a prompt to resume from where they left off and will have to start the course again from the beginning.

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New Here ,
Jan 27, 2022 Jan 27, 2022

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Thank you this information is helpful for me!

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