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M
MDMW
Participant
November 28, 2017
Question

Can I "trade" an unactivated Captivate 9 license for a Captivate 2017 licence?

  • November 28, 2017
  • 3 replies
  • 345 views

I was presented with a Captivate 9 license, but would prefer Captivate 2017. Since the license has not yet been activated, is there any way to convert it to a Captivate 2017 license?

(Fingers crossed. Which explains away any typos.)

    This topic has been closed for replies.

    3 replies

    Lilybiri
    Lilybiri
    Legend
    November 29, 2017

    I will try to find a staff member to answer your question, I'm just a user.

    Do you have a subscription or a perpetual license? From your question I would suspect a perpetual license. In that case you could be able to get an update price. If it is a subscription license, you can just download CP2017 and use the Adobe ID which is linked with your CP9 subscription.

    M
    MDMWAuthor
    Participant
    November 29, 2017

    Thanks, Lily. I realize it's separate from CC. I guess I'm kind of looking

    for charity. lol

    BTW - I love your blog, esp. micro-navigation. As well, I'm hoping to do

    big things with variables and such. I'm currently learning Javascript and

    plan to learn HTML, CSS, VB and seeing what I can combine and achieve in

    concert.

    Lilybiri
    Lilybiri
    Legend
    November 29, 2017

    Thanks for your kind words. Always a pleasure to meet an unknown fan of my blog.

    JS is a great extension to be used in Captivate, personally I rarely use HTML nor CSS in combination with CP.

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    November 29, 2017

    Moving to Adobe Captivate​

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    November 28, 2017

    If Captivate is part of a Cloud subscription (I don't use it, so don't know) you will always have the most recent version

    If Captivate is not part of the Cloud, I don't think Adobe has a trade in process... but you MAY be able to receive a discount on buying an upgrade version rather than a full version

    Since I don't use Captivate, I don't even how how/where you purchase the program

    Lilybiri
    Lilybiri
    Legend
    November 29, 2017

    Just FYI Captivate is NOT part of the CC.

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