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C
clsimon_3403
Participant
November 27, 2018
Question

Can't get my Captivate file to play on a Mapped Network drive.

  • November 27, 2018
  • 2 replies
  • 666 views

I created an Instructional Video which plays fine on my laptop. When I upload it to a networked Drive (at work) it fails to play.

The only thing that does play is a circle shape that appears to be trying to load up something on the screen.

Thanks for your help

This topic has been closed for replies.

2 replies

Erik Lord
Erik Lord
Inspiring
November 29, 2018

Are you accessing that network drive via UNC (i.e. \\server\path1\path2) or via mapped drive (i.e. Z:\\)

If via UNC, try mapping the drive first, then trying.

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
November 29, 2018

Captivate's published output is really more designed to be played from a web server rather than a file server or network LAN drive.

You mentioned before that you had played Storyline output from your LMS.  That means your Storyline output would have been published as a SCORM package and uploaded into the LMS (which is actually just an application running on a web server).

You can do the same things with Captivate output. 

Lilybiri
Lilybiri
Legend
November 27, 2018

Please, which version do you use? Is this a non-responsive or a responsive project?

If it is a non-responsive project, did you publish to HTML? If yes, you need to upload the published folder to a webserver or a LMS (if you created a SCO). It has to be launched form the idex.html file like any website. A networked map is not a webserver.

C
clsimon_3403Author
Participant
November 27, 2018

If I rebuilt this 'Responsive' than would that fix the issue?

Usually, we simply make a link from the LMS to the Story.htm; file (when using Storyline) but I wanted to try Captivate instead.

Thanks again,

Chris

Lilybiri
Lilybiri
Legend
November 27, 2018

Storyline essentuially is still Flash-based (plays in a HTML wrapper not pure HTML).  It is possible to play a Captivate file published to SWF by launching its 'htm' file. But that is NOT possible for HTML output. You didn't answer my questioss.

Responsive projects are always HTML based, and for that reason you always have to upload them to a webserver.

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