Copy link to clipboard
Copied
Hi I can't seem to install the eLearning assets on the Mac, I get this error.
Any thoughts?
Copy link to clipboard
Copied
If you are on the most recent Mac version and/or using M1 chip, you need to use the Captivate version 11.8 (subscription only). Is that the case?
Copy link to clipboard
Copied
I'm using the demo - I will have my license shortly. Are yu saying this was solved in the latest version? Is the demo download an old verion?
Many thanks for your reply.
Copy link to clipboard
Copied
I'm not on the latest - the demo is out of date - I just checked. When I get my license will I be receiving a set of download links with the latest version?
Copy link to clipboard
Copied
..and is there somewhere to download the latest version as a demo?
Copy link to clipboard
Copied
Ok I got the license and it is the latest installation of CP.
I'm still getting the error - any thoughts? Is there an updated assets installer for M1 ?
Copy link to clipboard
Copied
Send an email to captivatehelp@adobe.com to see if they can troubleshoot this for you. Most of us on the forums are merely users but this looks like something Adobe would have to help with.
Copy link to clipboard
Copied
Thanks I've got a ticket open at work.