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Can't record in Training Mode, only Demo Mode. Please Help!

Guest
Nov 07, 2015 Nov 07, 2015

I need to record in Training mode but Captivate is recording in Demo mode. I changed the mode in Preferences to Training and also changed the mode to Training on the box that pops up when I select "Record new Software Simulation".   When I play back the recording it's in Demo mode.  When I go back to look at the Preferences, the mode has defaulted back to Demo mode.  I am using Adobe Captivate 6. Please help.  Thank you!

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LEGEND ,
Nov 07, 2015 Nov 07, 2015

Common misunderstanding since many versions. Mode in Preferences is only to set up the three modes, not to choose a default mode. That is chosen when

you start recording, I will always recommend to record immediately in the three default modes.

RecordSoft.png

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Guest
Nov 07, 2015 Nov 07, 2015

Lilybiri, thank you for replying.  I have tried your suggestion and selected all 3 check boxes and I get 3 tabs after recording (demo, assessment, and training).  When playing back the training, it runs through as if it is a demo......does not give me a chance to type anything in.   Could it be something with my settings?   Another weird thing that is happening is the text is just popping in the fields and not showing each character being typed in (this is happening in both Demo and Training).

Image 1:  Here are the options I chose after going to   File>>>Record New Software Simulation

Captivate pic 002.PNG

Image 2:  I chose the "Settings" box in the picture above and got to the screen below.  I choose "Training Simulation" as the Mode and click "Okay".  If I immediately go back to "Settings", the mode has changed back to "Demonstration".

Captivate pic 001.PNG

Image 3:  Here is Captivate after recording in all 3 modes.  When I play back the "training", it plays through as if it is a demonstration.  It does not give me an opportunity to type any text in myself.Captivate pic 003.PNG

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LEGEND ,
Nov 07, 2015 Nov 07, 2015

You changed the default settings for Training. They should be like this (you can use the button Restore Defaults):

Training.png

Since you unchecked adding click boxes, there is nothing that pauses each slide, it is normal that everything just runs on. Normally you should get Text Entry Boxes for text typed in, but I heard that there are issues in some versions. Which version are you using?

Indeed, you have three files, one for each mode. That allows you to copy/paste to a new file or to insert some slides in one of the three files.

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Guest
Nov 07, 2015 Nov 07, 2015

Okay, I fixed the settings back to what you have above.  Now it is no longer just running through as a demo when I select the training file.  I am using version 6.0.  I'm not getting the text entry box to type the text in.  The text is just popping in when I click into the field.  I'll continue to research and mess around with the settings to try to correct this.  If you have any more suggestions, please let me know.  Thank you for your help so far!

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LEGEND ,
Nov 07, 2015 Nov 07, 2015

It could be CP6 where those issues existed, not sure. What do you have: a Typing object?

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LEGEND ,
Nov 07, 2015 Nov 07, 2015
LATEST

Hi there

Just a note about the dialog. Earlier you showed this dialog:

tmp1.png

What you said was that even though you changed it from Demonstration to Training Simulation, when you closed it and went back to it, it was "stuck" at Demonstration.

The thing to note is that what you see here is simply what objects are added if you choose that mode in the recording settings:

tmp2.png

So if you were to choose only Assessment, you would get Click Boxes (with an associated Failure caption) and Text Entry Boxes (with an associated Failure caption).

tmp3.png

Each time you close the dialog and open it again, it will indeed revert to showing you Demonstration because you don't choose the mode of recording there. All you choose are the settings used if that particular mode of recording has been enabled.

Cheers... Rick

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