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lawesley516
lawesley516
Participant
September 22, 2018
Question

Can you subscribe to Captivate 2017 version?

  • September 22, 2018
  • 2 replies
  • 263 views

I have a project where the client will only use Captivate 2017 not 2019 version. Can you still subscribe to Captivate 2017?

Warmest Regards,

Lisa Wesley

    This topic has been closed for replies.

    2 replies

    Shaleen K
    Adobe Employee
    Shaleen K
    Adobe Employee
    October 1, 2018

    Hi Lisa,

    Captivate 2019 was released on Aug 22,2018. If you have purchased a subscription for Adobe Captivate on or after Aug 22, you only get access to Adobe Captivate 2019. Subscription bought on or before Aug 21 is applicable for Captivate 2017. 

    If you only want to use Captivate 2017, you can buy a volume license for Adobe Captivate 2019 and then contact Adobe Support via chat/call and request for the downgrade license to Captivate 2017. 

    Regards,

    Shaleen

    Lilybiri
    Lilybiri
    Legend
    September 22, 2018

    Only the staff can answer you with exact information. I will try to find someone to answer you.

    OK, got the information. You can buy a subscription it is not linked to a version. Then install version CP2017. If wanted you can also install CP2019 later on, you can have two consecutive versions on your system with that subscription license.

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