• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

Captivate 11.8 - Where is it?

Participant ,
Dec 23, 2021 Dec 23, 2021

Copy link to clipboard

Copied

I see Adobe have posted on this forum sttaing that 11.8 is now available for subscribers. However, there is absolutely no info on where to find the download, and it does not show up under "check for updates".

 

Does anyone have an idea?

Views

368

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 23, 2021 Dec 23, 2021

Copy link to clipboard

Copied

There is a lot of confusion (also for me), but someone told me the post was only for business licenses and that the availability for personal licenses would be in January. Feeling very sorry, because I couldn't understand that from the original posting. It is however mentioned in the release notes for 11.8?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 23, 2021 Dec 23, 2021

Copy link to clipboard

Copied

Hey!

 

Adobe actually gave me the links on live chat - and I downloaded the mac version. Unfirtunately even though I went to those download pages, they didnt save in my browser history. But they are available if you chat with Adobe.

 

Apparantely 11.8 also supports macOS Monterey - but they seem to have kept that quite too. The Captivate team contniue to communication poorly with the community. As you mentioned, their post didnt really make any of it clear.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 23, 2021 Dec 23, 2021

Copy link to clipboard

Copied

You didn't read my comment till the end: at this moment 11.8 is not yet available for individual licenses, only for business licenses.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 23, 2021 Dec 23, 2021

Copy link to clipboard

Copied

Oh yeah I saw that - I just didnt get that from their original posting.

 

They gave me the links though which I have posted if you want them.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Participant ,
Dec 23, 2021 Dec 23, 2021

Copy link to clipboard

Copied

I have found the links.

 

Here for Windows: https://assets.adobe.com/public/f5496749-1854-4f80-775a-ac587d71cf52#sa_src=web-messaging

 

Here for Mac: https://assets.adobe.com/public/627855bd-4d96-41ca-7eeb-12074ab88b37#sa_src=web-messaging 

 

I did question Adobe as the files are labelled LS21 and have old comments on those download pages from earlier this year - but have been assured the files have been updated to 11.8 in those places

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 23, 2021 Dec 23, 2021

Copy link to clipboard

Copied

Not sure about the Mac OS version you get from this link but I just downloaded and installed the Windows version and it is definitely NOT 11.8. 

Still 11.5.5.553

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 18, 2022 Jan 18, 2022

Copy link to clipboard

Copied

You can install the 11.8 version from the trial page. Here's the link:

https://www.adobe.com/products/captivate/download-trial/try.html

You might end up downloading the 11.5 version if you don't clear your browser cache before downloading it. I would recommend using your browser's incognito mode to download this version if you don't wish to clear your browser cache. To be sure you're downloading the correct version, you can check your ongoing downloads from your browser (Ctrl+J for Chrome) and make sure the source contains 11_8 in it's description as shown below. 

Cp 11.8.JPG

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 18, 2022 Jan 18, 2022

Copy link to clipboard

Copied

I noticed that my downloads in my Adobe Account led to 11.8 but my serial number (provided for my participation in the eLearning community) was not valid for this release. Any thoughts?

Paul Wilson, CTDP

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 21, 2022 Jan 21, 2022

Copy link to clipboard

Copied

LATEST

Hi Paul, the serial keys won't be working from this version onwards. You can reach out to us (elcommunity1@adobe.com) to extend your subscription duration to redeem your community points. We're planning to make the points redemption process simpler as we are doing away with the serial keys.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines