Captivate 2017 - 10.0.1.285 - Projects not playing - HTML5 - SCORM

[Pkoel]

Hello Friends,

   I updated, yesterday, to the latest version of Captivate 2017. Since the update, and I try to play HTML5 project, after being published, the following screen appears in the web browser:

Nothing happens until I press the play button. Auto play is turned on. Below is an image of what the first slide timeline looks like:

When I publish the project as a SCORM file, and load to my LMS, the project never starts. I have tried this on IE11, and FF59. If I go back to my other posted SCORM files, they start just fine; it only seems to be the projects that I publish in this updated version.  Any ideas on why this is happening with the most recent update?

Sincerely,

Peter

[Lilybiri · Accepted solution]

There are several threads about this subject, can you have a look at:

Re: HTML5 isn't autoplaying

I opened a discussion in the eLearning Community:

How to cope with Autoplay turned off? - eLearning

[Pkoel]

Feature request submitted!

[Lilybiri]

Thanks for the support!