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Hi,
Audio is not synchronizing with video. Audio cut downs at the end and most often it is starting 2 to 3 seconds late.
In my course there is a conversation between two people. I have added audio to the speech balloons( smart shapes) based on Timeline. background voice is coming late and the conversations audio cut downs at the end. I have given enough time -actually one second extra - if the audio is timeline for 3 seconds i have given 4 seconds for the smart shape.
I am using own recording files mp3/wav format.
I am using captivate 10, 2017 release 10.0.0.192. Anyone has a solution or work around, Thanks in advance....
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Bit confusing: are you talking about a cpvc project which is indeed a video and publishes only to MP4? Or are you talking about a cptx-project that is published to HTML5 or SWF?
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Hi Lilybiri,
Its a Cptx file and am publishing that as HTML5 output. Its working fine in previewing and HTML5 browser preview. I do face the synchronizing problem on LMS or any web server. I have tried this on SCORM also...
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It is not a video in that case, but an interactive tutorial (big difference).
Can you insert a screenshot of the timeline, please? It is not clear to me which type of audio you are using. Did you use Slide audio, or attached the audio clips to the Text containers as Object audio?
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Yes, it is an Interactive course and I am attaching audio to the smart shapes. They are working fine in HTML5 browser. the problem occurs on LMS only.
Smartshape_979 Audio length 12 seconds
Smartshape_980 Audio Length is 26 Seconds
please let me know if you need any further information?
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Try to move the first object with audio (SmartShape_979 a little bit later (0,2sec) to allow more time to load the audio file. It will barely be felt by the learner but could solve the problem.
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Hi Lilybiri,
Thanks for the reply..
I have moved the smartshape a 0.1 seconds already. the audio is getting delayed around 2 - 3 seconds.... and the audio for the smart shapes are cutting down at the end... it is working normally in flash... the problem is with only HTML5. Is there any audio workaround for HTML5?
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Your audio files are probably very large? HTML5 needs more time to load, much less smooth than the good old Flash output. It depends on a lot of factors (browser, bandwidth....). I can only recommend to keep all audio files as short as possible, try to split them up in smaller chunks... Sorry, no real solution
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Thanks
I will check that and let you know
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The basic issue here is that SWF content was able to preload assets such as audio files well ahead of the slide on which they were used. This allowed for a near seamless multimedia delivery and was a big advantage over other systems available at the time it first came out.
HTML5 content is designed to be more mobile-friendly, and since mobile devices and browsers do not have the same ability to cache huge amounts of files, the browsers generally only download the assets required for each slide or page when arriving at that point. This means that how quickly the audio begins to play is very dependent on the bandwidth available to the end user.
When playing back HTML5 content from your own hard drive, bandwidth is not an issue. However, when your content is being served up over the web, you will get at least some delay between the time the slide first loads and the audio begins playing.
What is needed here is a better way to preload all assets required one or two slides ahead of time. But at this point that's not how things are working.
Your workaround will be to reduce as much as possible the duration of each slide so that the audio files are not large. Additionally, since you mention that your current design has audio files attached to objects moving into and out of the timeline, you may find that you get better results by just having one audio file for each slide because that will mean only one request to the web server instead of several to get audio for that slide.
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Thanks Rod,
I hope it will work.