Captivate 2019 trial version projects wont open in licensed version
Hello. I used the trail version to create several projects. My company then purchased Captivate 2019 for me and I downloaded through our software center. Note: I did not recieve a license for the trial version I was using, the licensed version was a seperate download and the trial version was deleted. Now I find that none of the projects I was working on will load. I get the same error for every single one of them. 
I have tried the "work around" on Adobe's support page used for when the above error is displayed with no luck. Does anyone know why this is happening. I can eliminate a few of the listed problems. It is not that is is open, It is not insufficient resources or hard disk space. Which only leaves damaged file. I find it hard to belive that all of them (10 projects) are now corrupt given that they worked fine the last day of the trial. The trial did end before I recieved the licensed version. Thank you.
