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M
met547
Inspiring
January 11, 2019
Question

Captivate 2019 VR slides won't display on Chrome

  • January 11, 2019
  • 2 replies
  • 825 views

I just upgraded and updated Captivate to release 11.0.1 on Windows 10.

I developed a test project with VR slides. When I preview the project on Chrome (71), it displays fine; but if I play the project on Chrome after publishing it, the VR slides are ALL black and won't display correctly. It works fine in Firefox 60+, and MS Edge.

Any suggestions?

Thank you.

This topic has been closed for replies.

2 replies

Karim MK
Karim MK
Known Participant
June 12, 2019

If it isn't a server like LMS or web server where you the project is hosted, Chrome will block it, because the files don't come from the same source. (It's not a captivate issue)

If you still want to test the project, use Mozilla firefox, it works fine. Otherwise you have to host your project in a server

Lilybiri
Lilybiri
Legend
January 11, 2019

Are you sure this is not due to the facct that AutoPlay is disabled in Chrome? I always use Chrome and didn't see that issue.

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
January 11, 2019

Might also be worth testing from a web server or LMS to make sure the issue isn't simply permissions blocking the playback when done locally.

M
met547Author
Inspiring
January 11, 2019

Thanks for the tip Rod. I'll give it a try.

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