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Participant
August 23, 2012
Question

Captivate 4 & Flash Player

  • August 23, 2012
  • 2 replies
  • 4526 views

Captivate 4 - have installed the newest Flash player 11.4.402.265 and now have an error message when trying to start Captivate.  Error message is "The Flash Player for Microsoft Internet Explorer, is not installed or its an older version".

Can someone please help me to resolve this issue?

This topic has been closed for replies.

2 replies

Participant
July 22, 2015

FIGURED IT OUT: go to https://forums.adobe.com/message/7783346#7783346  for the solution.

August 19, 2015

Kudos to you Boni k!!! 

I too had this same problem and following your wonderful detailed instructions has resolved my Captivate 4 and Flash Player incompatibility problem.  Thank you so much.

RodWard
Community Expert
Community Expert
August 23, 2012
jaxpedAuthor
Participant
August 27, 2012

Hi Rod

Have just got the IT guys to install the patch (I don't have administrator rights!) and I still have the same problem.  Any ideas what could be wrong?

Priyank Shrivastava.
Inspiring
August 28, 2012

Hi Priyank

Yes - there are 2 exe files, one has _old attached ( the old exe file)

do you know of any other problems?

Thanks

Jackie


Can you please tell me the Operating system and the Flash player version which is installed in your machine?

Thanks

Thanks, Priyank Shrivastava