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I have the eLearning Suite 2.5. I was trying to access a Captivate 5.5 feature only to discover my Captivate version is 5.0.3.631 and does NOT have the feature. My question: Why is my Captivate version 5.0 and not 5.5 when the product description clearly says eLearning Suite 2.5 contains Captivate 5.5? Also, how can I get upgraded to 5.5?
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Hi,
Please try downloading the Adobe Trial for eLearning Suite 2.5 from adobe store online.
Please click on this link http://www.adobe.com/cfusion/tdrc/index.cfm?product=elearning_suite and download the Adobe Trial for the appropriate Language and Operating System.
once the trial is installed you can serialize the product by entering your Serial number for eLearning Suite 2.5
Ideally eLearning Suite 2.5 comes should install Captivate 5.5 on your machine. Please check all the installed application on your computer and see if you also have Captivate 5 installed on your machine or not.
let me know if you need more help.
Aditya Kalania
Adobe Support
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