Captivate 5.5, SCORM, and Blackboard 9.1

[JABuc1234]

I'm currently administering online classes that rely on Captivate 5.5 modules published in SCORM format, which are housed on Blackboard 9.1. Even though all of the modules are published with the exact same settings, they don't all work consistently--for example, the grade center will report one module attempt as "in progress" instead of the quiz score, but when I check the attempt, it appears that the student viewed the module and completed the quiz successfully. Other modules in the same course report the score with no problem whatsoever.

Is anyone currently using Captivate SCORM in Blackboard 9.1 successfully with consistent results? I'd be happy to share my Captivate/Bb settings to see if I'm doing something wrong on my end. However, since some of the modules report to the grade center with no issues, I'm not sure if that's the case.

Thanks in advance,

JAB

[Jarad__T]

Hi JAB,

I had the same problem a while back. I ended up changing the LMS. Blackboard for some reason does not work in a reliable manner with scorm packages. Even if it works with one browser, you will have trouble with students using different browsers. Moodle works like charm and it is free.

[RodWard]

I don't think many Blackboard users have the option of just "changing the LMS".  That's a decision that would be out of their control.

My suggestion is to make sure that the users who are not getting their course modules marked completed are actually moving beyond the Quiz Results slide.  In many cases you'll find that learners are just shutting down the course player as soon as they get to the Quiz Results slide.  This can mean their score is not transmitted to the LMS.

I've found that with many LMSs you need to have at least one slide beyond the Quiz Results slide and you need to force (or at least strongly encourage) the learners to click the Continue button on the Quiz Results slide to ensure the timeline moves into that final slide.  So I rename the Continue button to something more encouraging like REGISTER YOUR SCORE! so that learners believe they need to click this button.

[Jarad__T]

Hi Rod,

I appreciate your suggestion, but I am honestly tired of having to deal with captivate patches and its incompatibility with the blackboard. I know adobe claims it is scorm compliant and assures users that thing are all working great, but it is far from the truth. As for changing LMS, moodle is free and hosting it on a server for those who don't have a server costs about five bucks a month. Money well spent to buy a piece of mind.

At the end it all seems to be about money for adobe and for those making widgets to report to google spreadsheets and the like. No offense, but the cost of having your own domain is not that much far from buying a widget.

Keep up the good work and all the best to you and Tristan.

T Jarad

[RodWard]

Don't be too quick to pin SCORM compliance issues on Captivate. 

Since Captivate 6 changed over to Rustici SCORM drivers it has been very SCORM compliant and most of the nagging issues we faced in earlier Cp versions went away.  (Most but not all.)

By contrast, many so-called SCORM-compliant LMSs are anything but.  Moodle for example, though it be a great LMS choice for organisations with smaller budgets, is not compliant with SCORM 2004.

SCORM Cloud LMS is the 'gold standard' for SCORM Compliance on this planet. If your Captivate content works fine there, maybe the issue was with your LMS all along.

[TLCMediaDesign]

We use Captivate 5.5, 6 and 7 on Blackboard as well as other courses where we use our own SCORM framework and courses published by vendors. We've never had a single problem.

You Captivate settings may be the issue as Rod stated. I think you need to understand what all of the SCORM settings mean in the quiz preferences. Blackboard also gives you the ability to overwrite what is in the manifest, so that could be an issue also.

Do not choose send data at the end of the course and it may work more consistently.