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jtodd806
Participant
March 23, 2015
Question

Captivate 8 and AICC error

  • March 23, 2015
  • 1 reply
  • 807 views

All thanks in advance for your help.

My organization is attempting to transition our content away from storage on our LMS to storage on our own servers and using the LMS to launch and report. We are trying to publish in AICC. Almost everything works great, we can upload the course to our content server, we can upload the course using AICC, and we can launch the course from our LMS. When the course launches, we get the following error on both courses we have attempted this with: "ERROR - LMS did not return a valid status code. Press 'OK' to view debug information to send to technical support." When I click 'OK', I get a blank window with no HTML at all.

We are using the Kenexa LMS and Captivate 8.

Any help with this would be greatly appreciated.

Jeremy

1 reply

TLCMediaDesign
Inspiring
March 23, 2015

My idea would be to try SCORM 1.2 instead of AICC. It would be extremely difficult to find the issue in the Captivate AICC files and find a solution.

jtodd806
jtodd806Author
Participant
March 23, 2015

We are in the process of a name change and have over 100 courses to republish. SCORM 1.2 takes approximately 20 minutes per course with our LMS making this prohibitively long.

Thanks.