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Known Participant
July 16, 2014
Question

Captivate 8: why convert mp4 to flv then back to mp4 to publish?

  • July 16, 2014
  • 1 reply
  • 3144 views

I am wanting to embed video mp4 into Captivate 8 and it says it will have to convert it to flv.  OK, then I go to publish it to html5 and now it is going to reconvert it back to mp4.  What am I missing?  All this converting is not going to do my video any good as well as all the time it is taking to make all the conversions.

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    1 reply

    RodWard
    Community Expert
    Community Expert
    July 17, 2014

    That's just the way the app is currently built.  It does the conversion using Adobe's Media Encoder tool so as to ensure compatibility of the final MP4 video.  But for some reason it prefers to start with an FLV rather than an MP4.  Maybe it's got something to do with the loss of data due to video compresssion.

    Known Participant
    July 18, 2014

    Hello Rod,

    I found Adobe's Media Encoder to be lacking, for me anyway.  I found out after hours of trying different formats that I was correct, Captivate 8 will take mp4 files and not convert to flv , if the format is correct.  Using the free version of Any Video Converter, I was able to create a mp4 (H.264 video, aac audio) that I was able to drop in and not be converted.  It would make a lot more sense if the help files discussed the issue of why Captivate has to convert to flv and when it will see the video file as acceptable.

    Thanks for the help

    Richarsd

    RodWard
    Community Expert
    Community Expert
    July 19, 2014

    You're preaching to the choir on this forum if you want to complain about the Captivate Help files.

    But since none of us actually write those Help files or have any control over them, how about YOU document for us what your settings were in this converter so that we can all find out what you did?  Then you can be giving BACK to the community a little.