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Gray Susan
Inspiring
June 16, 2016
Answered

Captivate 9 and Quiz Questions falling through

  • June 16, 2016
  • 1 reply
  • 400 views

One of our designers is updating a project from CP8 to CP9 and the quiz questions fall through without the student selecting the Submit button.  Sometimes they fall through without the student making a selection. 

What could be causing this?

Thank you,

Susan Davis

    This topic has been closed for replies.
    Correct answer RodWard

    It looks like an upgrade issue. That gray bar is the 'highlight'. Sorry, but have no idea what is causing it.


    I have seen this skipping issue caused sometimes by removing the Question Title caption or replacing the Question caption that comes when you first insert the quiz slide.  These two captions are actually special types of objects that MUST be present on the slide in order for it to function correctly.

    So click around on the question slide and select what SHOULD be the Question Title or Question caption and verify in the Properties tab that each quiz slide has one of these.

    If they DO, then the issue must be something else and is most likely something that has been caused by the upgrade.

    1 reply

    Lilybiri
    Legend
    June 16, 2016

    Susan, what do you mean by 'falling through'?

    Gray Susan
    Inspiring
    June 16, 2016

    Before the student can click the submit button the quiz will advance to the next question.  Sometimes before the student has made a selection.

    Lilybiri
    Legend
    June 16, 2016

    Oops! Is this also happening when you create a new question slide? I cannot remember having seen this issue before on the forum. Do you see a pausing point in the question slide timeline? Are all embedded objects (without a timeline) present?