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Gray Susan
Gray Susan
Inspiring
June 16, 2016
Answered

Captivate 9 and Quiz Questions falling through

  • June 16, 2016
  • 1 reply
  • 401 views

One of our designers is updating a project from CP8 to CP9 and the quiz questions fall through without the student selecting the Submit button.  Sometimes they fall through without the student making a selection. 

What could be causing this?

Thank you,

Susan Davis

    This topic has been closed for replies.
    Correct answer RodWard

    It looks like an upgrade issue. That gray bar is the 'highlight'. Sorry, but have no idea what is causing it.


    I have seen this skipping issue caused sometimes by removing the Question Title caption or replacing the Question caption that comes when you first insert the quiz slide.  These two captions are actually special types of objects that MUST be present on the slide in order for it to function correctly.

    So click around on the question slide and select what SHOULD be the Question Title or Question caption and verify in the Properties tab that each quiz slide has one of these.

    If they DO, then the issue must be something else and is most likely something that has been caused by the upgrade.

    1 reply

    Lilybiri
    Lilybiri
    Legend
    June 16, 2016

    Susan, what do you mean by 'falling through'?

    Gray Susan
    Gray SusanAuthor
    Inspiring
    June 16, 2016

    Before the student can click the submit button the quiz will advance to the next question.  Sometimes before the student has made a selection.

    S
    seanb76399741
    Inspiring
    June 16, 2016

    We've gone back and checked and they are all the default title and caption.  I guess it is a hazard of upgrading projects.  Thanks for the help.


    I have had similar issues with the question slides (not from upgrading but similar issues)

    My issues where with certain timers within the slide that would either force a continue or force a pause before another interactive section could fully load.

    Perhaps try to verify if all the timing items in the timeline still align correctly within your slide?

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