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trevorb38086842
trevorb38086842
Participating Frequently
July 4, 2016
Question

Captivate 9 Image Quality

  • July 4, 2016
  • 2 replies
  • 2318 views

I'm trying to insert a crystal clear screen shot into Adobe Captivate 9.  First off... here's how I get my screen shot... print screen (PC)... paste into Photoshop... SAVE as .png or .jpg or .bmp.  When I open the image in my photo viewer... it is beautiful and crystal clear.

Now, I drag the screenshot into Adobe Captivate 9 and publish preview... The image loses it's clarity and looks blurry.

Seems obvious to me, doesn't it seem obvious to you?...  Captivate 9 is compressing my beautiful screenshot images!  How can I get my beautiful screen shot images into Captivate 9, while maintaining the quality?

    This topic has been closed for replies.

    2 replies

    marcusr22207381
    marcusr22207381
    Inspiring
    December 6, 2016

    I'm having the same issue but still unable to solve, tried all solution offered.

    O
    Orb_man
    Known Participant
    February 3, 2017

    And you won't find the solution - Captivate 9 has a crappy handling of images, regardless of Lilybiri's efforts (in EVERY topic on image quality) to convince people that the cause of it is their wrongdoing.

    Adobe Captivate just can't handle detailed graphics (like logos), and had I know it prior to purchasing the software I'd definitely go for another program.

    And no, Lilybiri - it is not me rescaling poorly, I am not rescaling the image in Captivate - I import the image in a resolution it is supposed to be used at. And stop please telling people crap about browser resolution: I'm viewing my project on a DESKTOP browser, and the image quality still sucks.

      O
      Orb_man
      Known Participant
      February 3, 2017

      Why do you not use SVG for a logo?   That is what I do.

      You can insult me as much as you want, being just a user like you - of course a lot more expert than I am  - it is not very pleasant.


      I did not insult you - I just stated the fact - commented on what you do, not who / how you are. And that's a big difference. I just read through a few other topics regarding the quality of image output and you always try to blame other users, or the image itself.

      When it comes to SVG - one of the problems is that I didn't get one - some people still don't get the idea behind vector graphics.

      And - I've managed to narrow down the problem to PNG files - JPGs are handled much better (not perfect yet, but still - better). And if one has a transparent PNG then Captivate just simply fails.

      Lilybiri
      Lilybiri
      Legend
      July 4, 2016

      Did you rescale the image? You should insert an image (png, no jpg) at the exact resolution you need in Captivate.  But why do you not use Captivate to create the screenshots with the capture feature?

      trevorb38086842
      trevorb38086842Author
      Participating Frequently
      July 4, 2016

      I will try anything.  Didn't know there was a screenshot capture feature in Captivate.  I am looking to find that feature now.

      Lilybiri
      Lilybiri
      Legend
      July 4, 2016

      If you create a software simulation, each slide is a screen capture.

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