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nzgleaton
nzgleaton
Participating Frequently
March 19, 2018
Answered

Captivate 9 Import Audio

  • March 19, 2018
  • 1 reply
  • 511 views

All of a sudden I can't import any audio to a slide. They are very small .mp3 files that provide narration. I've tried any number of methods (Audio menu, Media in task bar, Add Audio under Property Options, etc.) and nothing works. I don't get any error messages -- it just doesn't do anything. It was working yesterday. I even tried rebooting, but no joy. Any ideas what else I can check or do??

    This topic has been closed for replies.
    Correct answer Lilybiri

    Well, that was something I couldn't have guessed. Solved is most important however.

    I marked the thread as "Assumed Answered", or do you want me to delete it totally?

    1 reply

    Lilybiri
    Lilybiri
    Legend
    March 19, 2018

    Normally MP3 will be converted to WAV. Did you try to import them into the Library? I never import them directly to a slide or an object, but always import all my audio files to the Library.

    If you cannot import them, try to clear the cache (Preferences has a button) but keep this file open so that its cache is maintained.

    nzgleaton
    nzgleatonAuthor
    Participating Frequently
    March 19, 2018

    Problem solved... and it was so STUPID I'm embarrassed to say but I will anyway. The files were in a ZIP folder. I was grabbing files straight from that folder BEFORE unzipping them to a different location.

    Lilybiri
    LilybiriCorrect answer
    Legend
    March 19, 2018

    Well, that was something I couldn't have guessed. Solved is most important however.

    I marked the thread as "Assumed Answered", or do you want me to delete it totally?

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