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Participant
March 27, 2017
Question

Captivate 9 Output Looks Pixelated on Retina Display

  • March 27, 2017
  • 2 replies
  • 486 views

Hello.

Even basic elements such as text captions look blurry, both within the program and (more importantly) on HTML5 published content.

Is there any way to get my text to render with retina quality? The learning interaction "scrolling text" outputs retina-quality text, and I imagine other learning interactions will achieve this also, however I don't want to rely on these just to insert some basic text.

Any pointers would be greatly appreciated, thanks!

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    2 replies

    Participating Frequently
    August 15, 2019

    Two year later...

    This is still an issue for non-responsive projects, but based on Ron's suggestion, there is a workaround.

    Adding a variable in the existing texts, will convert the texts from Static Text (that renders as an image) to Dynamic Text.

    Doing this to all texts on all slides will be a pain.

    RodWard
    Community Expert
    Community Expert
    March 27, 2017

    Those interactions are often using Dynamic Text that gets pulled from variables at runtime.

    As a test, try adding some content into a text caption in your project where the content is from a user variable (which would then make it Dynamic Text instead of the usual Static Text.

    Does it then look more crisp to you when you publish it?

    Participant
    March 27, 2017

    This does cause the text to render with retina quality, but I wouldn't want to make a variable every time I need to display some text. This would be especially challenging where I have multiple paragraphs of formatted text, containing italic, bold etc.

    Participant
    March 27, 2017

    Just a follow up on this. Retina text appears to be supported on responsive projects but not fixed-width projects. I'm happy with that!