Captivate 9 SCORM error

[llgreen9528]

I have published a project from Adobe Captivate 9 and am currently trying to get it through the Advanced Distributed Learning (ADL) SCORM 2004 4th Edition Conformance Test Suite. I was able to get the course to pass in SCORM cloud, but cannot get it to pass with the ADL test suite. The error that is causing failure is:

ERROR: The Terminate() method was never successfully called.

Here is my test log:

Any help is greatly appreciated.

[TLCMediaDesign]

Are you doing this for the Army?

What was happening when the error was generated?

How did you trigger the exit?

[Lilybiri]

Since it passed in SCORM Cloud, it looks like being a problem with the LMS. Did you contact them about this error?

[TLCMediaDesign]

This is from the conformance test suite which runs on the desktop Lieve. It's mimics an LMS. Very stringent. Most LMS's will let you get away with a lot of inconsistencies. The test suite will report everything.

[Lilybiri]

Thanks, David.

[llgreen9528]

No, the Marine Corps contacts are not really helpful about the LMS. I need to figure out why this course won't pass ADL's test suite.

[TLCMediaDesign]

How was the course exited? What code or command was executed?

[llgreen9528]

I have exited the course 2 ways. I have ended the SCORM test and it automatically exits the course and I have also exited the course by clicking the Exit button which then closes the SCORM testing. Test result is the same, failed.

[TLCMediaDesign]

Are you talking about the exit button in a Captivate playbar?

Try creating a button and executing this JavaScript:

SCORM2004_CallTerminate()

[llgreen9528]

I have both an exit button on the player skin and an exit button on the last screen.

I added the button and JavaScript code you provided, ran the course through the SCORM testing software again with the same result.

Not sure what to do at this point.

[TLCMediaDesign]

What action is on the button you created. I would try with just the JavaScript. That should close the course.