captivate changes letters to symbols

[Elise5C93]

I have just added a scroll box to my CP project. It is in norwegian and our alphabet contains tre more letters then the english alphabet. When I publish the special letters changes into ?-symbol. How can I fix this? 

[Lilybiri]

Most European languages have a lot more characters than English (which is rather simple). 

What do you mean by a 'scroll box'? Is it the Scrolling Text Interaction (from the Learning Interactions)? 

Which font do you use? 

I checked it out, Norsk is supported in Captivate, did you set it up:

[Elise5C93]

Hi Lilybiri

Thank you so much for taking the time to answer!

When trying to solve my problem I found this youtube video showing me how: Using scroll boxes in adobe captivate 

 
So far so good... 

But then I discoverd that my turned into ?.. I'm sorry to say that your tip did not solve my symbol. 

I started out with Times New Roman then later changed to Open Sans. This did not solve my problem.. 

I'm very greatful for new ideas to solve my problem.. 

🙂

[Lilybiri]

It is inserted as a web object. And Word is used as intermediate application, which I never like. Word makes such a mess of formatting.

Can you copy this text to  a normal Scrolling Text interaction and does it also result in a replacement of the same characters?