Captivate Crashes when Changing Existing Projects

[KH2036]

Hi

I've created 9 Captivate Projects using Captivate 4.  I'm now going back to change some of them.  With 4 of them, every time I duplicate a slide or add new recorded slides, Captivate crashes.  I don't have time to recreate them from scratch.

The files range in size from 7.5 mb to 9.5 mb.

I'm using VM Ware to connect from a virtual Wyse terminal to a virtual PC.  Captivate is installed on the virtual PC.

Any suggestions would be gratefully received.

Cheers

Kathy

[Erik Lord]

That's a pretty complex setup for Captivate, especially considering how dependant it seems to be on local video card support. Your going through a lot of virtualization layers that - I'm surprised CP opens for you at all! 😉

Is this the same setup you had when originally authoring?

There's no way you can try to edit directly on a 'real' PC?

If not, you could try copying all slides in the CP project file, then pasting them into a new, blank CP file (or, alternatively, create a new, blank CP file and do an import on the current CP file). Sometimes that process helps resolve corruption or other 'bad pointer' issues...

HTH
Erik