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Captivate review tool not working
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/t5/captivate-discussions/captivate-review-tool-not-working/td-p/14576773
Apr 24, 2024
Apr 24, 2024
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Hi,
I am trying to publish a course on the review tool, but I keep getting the same error.
Thanks
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Adobe Employee
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/t5/captivate-discussions/captivate-review-tool-not-working/m-p/14586970#M306695
Apr 29, 2024
Apr 29, 2024
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Can you try the below steps and let me know if this works?
1. CLose Captivate.
2. Go to : C:\Users\Public\Documents\Adobe
3. Rename Elearning Assets folder.
4. Go to : C:\Program Files\Adobe\Adobe Captivate\utils
5. Double CLick - CleanPreferencesWin.bat
6. Launch Captivate and try again.
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Angelo36960776jrgj
AUTHOR
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/t5/captivate-discussions/captivate-review-tool-not-working/m-p/14587227#M306699
Apr 29, 2024
Apr 29, 2024
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Hello again,
I tried the fix as prescribed in your steps, and it did not work. I am sharing a video that shows how I tried to publish for review a small sample Captivate project.
Please advise,
Angelo
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LATEST
/t5/captivate-discussions/captivate-review-tool-not-working/m-p/14797499#M307592
Aug 13, 2024
Aug 13, 2024
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Hi. Did you ever find an answer for that error message?, Seeing similar reported from some users testing the lastest version.
Thanks
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