Captivate shows message to deactivate PopupBlocker

Forum|Forum|7 years ago
March 11, 2019
3 replies
1986 views

I use in Captivate the action "open URL" (in new window) with a button. I generate the e-learning in SCORM 1.2 HTML5. I publish the e-learning in the LMS "Success Factors". When I am testing in Internet Explorer 11 on Windows 10 there shows up a popup-Window in the e-learning after klicking the "open URL"-Button.

(I translate the message to english: "Adobe Captivate Change to settings and deactivate poup-blocker".)

If I click "OK" in this window, everything works fine, ther is no popupblocking on the part of the browser. If I am testing the e-learning package in Chrome, there is not such a message.

Is there a chance to get rid of this message? Or at least to change the text of the message?

Thanks anybody who can help!

This topic has been closed for replies.

kim50PA

Participant

Is anyone at Adobe working on this. We are trying to move to only HTML5, but this is a major issue. As noted above, our LMS requires that popup blockers be turned off, so it really is a false error. The workaround, while it might work, seems rather involved for our non-programming team members. I am currently working with Captivate 11.5 so the issue continues.

Lilybiri

Legend

People like me answering questions on this forum, are just users. If you want to be heard by Adobe, you need to log a bug report or a feature request. We cannot help you, nor have the info you want.

M

marisolp50365902

Participant

I'm having the same issue. Its actually a Captivate setting. There has to be a way to turn it off. The dialog box appears in the Captivate content even if pop up blockers is turned off. The course launching in the LMS launches in a pop up window, so that's not the issue. Subscribing. Hopefully someone else finds the answer.

tabuAuthor

Known Participant

You may try the following workaround, which worked fine in my project: Replace the Captivate Action "Open URL or file". Open the URL instead by using the Captivate Action "run JavaScript" and then use a suitable JavaScript message like for example "window.open("http://adobe.com")". I hope you will succeed.