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L
lambugini
Participating Frequently
July 14, 2015
Answered

captivate text captions not appearing on recording

  • July 14, 2015
  • 1 reply
  • 1222 views

Hi There,

I'm using captivate 8

I select Record New Software simulation

In the settings I select Demo mode and check the Add Text Captions box.

But when I record and pulbish/playback there are no captions created for when I click on any buttons/menu items (I'm doing a recording of some actions I'm doing on the chrome browser) on screen or in the timeline. Am I missing something obvious that I need to check?

Many Thanks

This topic has been closed for replies.
Correct answer Erik Lord

Hi Lilybiri

Thanks for your quick response.

I right clicked the Captivate exe and selected Run as Administrator.

I ran TextPad as an application. I did get captions, but not quite as expected. For example I went to File then clicked Open. I would have expected these as captions i.e. "click file" then "click open". But the first caption that appeared was "The open file(s) window opens". But maybe I just want too much! Should captivate be able to do what I would like? Also despite having 'Add Highlight Boxes on Click' no highlight boxes are created in the file, I would have thought these would be created when I clicked the File and Open menu items.


Completely agree with Lilybiri's suggestions!

I was going to suggest liberal use of the PrintScreen key as well...

And I still do when you're recording web applications.

Captivate picks up buttons clicks, and adds simple captions, using 'system hooks'. For example, when Notepad's 'File' item is clicked, it generates a Windows event that Captivate can 'hear'.

Web/Browser applications don't do that (usually), so Captivate can't 'hear' those clicks...so you have to hit 'PrintScreen' any time you click something in the web application and capture it manually with the PrintScreen key.

1 reply

L
lambuginiAuthor
Participating Frequently
July 14, 2015

Sorry just another point, further to that, when I do my demo recordings they seem to often show the final screen I reach only so for example if I'm navigating through a wordpress admin area and click on dashboard posts, edit post, the only thing captured in my output is the edit post page.

I've taken a  screngrab of my options below:

Lilybiri
Lilybiri
Legend
July 14, 2015

Which application are you capturing?

Erik Lord
Erik LordCorrect answer
Inspiring
July 14, 2015

Hi Lilybiri

Thanks for your quick response.

I right clicked the Captivate exe and selected Run as Administrator.

I ran TextPad as an application. I did get captions, but not quite as expected. For example I went to File then clicked Open. I would have expected these as captions i.e. "click file" then "click open". But the first caption that appeared was "The open file(s) window opens". But maybe I just want too much! Should captivate be able to do what I would like? Also despite having 'Add Highlight Boxes on Click' no highlight boxes are created in the file, I would have thought these would be created when I clicked the File and Open menu items.


Completely agree with Lilybiri's suggestions!

I was going to suggest liberal use of the PrintScreen key as well...

And I still do when you're recording web applications.

Captivate picks up buttons clicks, and adds simple captions, using 'system hooks'. For example, when Notepad's 'File' item is clicked, it generates a Windows event that Captivate can 'hear'.

Web/Browser applications don't do that (usually), so Captivate can't 'hear' those clicks...so you have to hit 'PrintScreen' any time you click something in the web application and capture it manually with the PrintScreen key.

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