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Participating Frequently
September 6, 2022
Answered

Captivate ver 11.5.5.53 -when saving action "go to next state" in Advanced Actions, it gets replaced

  • September 6, 2022
  • 1 reply
  • 1067 views

I'd like some help with this issue, it seems to be very simple but I can't get around it.

 

1. In an Interactive Project (first slide) I create a multi state object (for example, from a shape). Give a name to every state.

2. In the same slide, I create a button with custom name.

3. Go to Project > Advanced Actions, and set the action "go to next state", select the object's name and click "save actions".

4. Strangely, after I close the info box (which informs me that the process of saving /updating was succesful)  the  "go to next state" action gets replaced and I see the action "Continue" instead.

5. I tried with actions "go to previous state" and "change state of" and there is no problem with them. It only seems to happen with "go to next state" action.

 

SCREEN CAPTURES

1.Go to Project > Advanced Actions, and set the action "go to next state", select the object's name and click "save actions" ("update action" has the same effect).

 

2. Click "OK" in the info box.

3. The action "go to next state" gets replaced automatically and for no visible reason, with "Continue"

 

Could you help me? thanks

    This topic has been closed for replies.
    Correct answer Lilybiri

    Thanks Lily! I forgot to mention that only my laptop is running Win11. My desktop computer runs Win10 (Windows 10 Pro version 21H1) and the problem was exactly the same.  This was intentional: I wanted to see if the error is related to the SO version.

     

    "You are creating a responsive project, but I didn't see the fluid boxes."

    For testing purpouses, I created a new interactive project with no fluid boxes, just the multistate object and the button. No other actions, nor variables, as you can see in the video.

     

    I'm still hoping that may be I'm doing something wrong, or forgetting something very simple.


    For the Win10 system with 11.5.5.553, the only difference we didn't discuss yet is the language of Captivate. I use the English version. I never imagined that the language could be responsible of this type of bug, but on my blog a Brazilian had an issue with one of my worklows (shared and advanced actions) not performing as expected. He had a 'portuguese' version (which is not Adobe original IMO). He did install an English version and everything worked as expected. Seems weird. You may have a look:

    https://blog.lilybiri.com/custom-review-text-for-random-questions

     

    I rarely do propose this, try to avoid debugging files for free, but contact me using a private message. If you accept, you could send me a project with the bug, and I will try to open it in my version to see if the bug exists for me as well. In that case, this is really a bug to be solved by Adobe. 

    1 reply

    Lilybiri
    Legend
    September 6, 2022

    The only reason why this happen AFAIK is that you have used the same name for two items. Each name in Captivate needs to be unique. The best known exception are state names, because their uniqueness is defined both by the state and the multistate object name. You can use the same state name as long as you have unique names for the objects. It is not the Smartshape_2 name because that is a generic name. But is the action name 'prueba' (test) unique? I cannot see what the other decisions do, it would be better to post a full Preview screen of this advanced action.You find that preview windows using the first button (arrow) in the top right control panel?

    This is about editing an advanced action, hence my request for a full preview. Whenever there is a bug in an advanced action the command will be replaced by Continue (Continuar), the default command.

    Participating Frequently
    September 6, 2022

    Lilybiri, thanks for your help!

    I knew "Continue" can be a kind of "This is not a valid sentence" in Advanced Actions pane. However, I can't seem to locate the error. It only happens when using the action "go to next state". 

    • Name of the object: SmartShape_1
    • Name of the button: Button_1
    • Name of the action: _my_test_action

    There are no saved actions, no other buttons, nor objetcs. It is a brand new project.

     

     

     

     

     

    When I try again, re open Advanced Actions (Acciones avanzadas), set the "go to next state" ("ir a estado siguiente") action and hit "Preview" I get this (screen capture below). But as soon as I click "Update action" ("Actualizar acción") it is replaced again with "Continue"

     

     

    Thank you!

    Participating Frequently
    September 20, 2022

    For the Win10 system with 11.5.5.553, the only difference we didn't discuss yet is the language of Captivate. I use the English version. I never imagined that the language could be responsible of this type of bug, but on my blog a Brazilian had an issue with one of my worklows (shared and advanced actions) not performing as expected. He had a 'portuguese' version (which is not Adobe original IMO). He did install an English version and everything worked as expected. Seems weird. You may have a look:

    https://blog.lilybiri.com/custom-review-text-for-random-questions

     

    I rarely do propose this, try to avoid debugging files for free, but contact me using a private message. If you accept, you could send me a project with the bug, and I will try to open it in my version to see if the bug exists for me as well. In that case, this is really a bug to be solved by Adobe. 


    Thanks again Lily! It was a longshot... but we've solved it! It now works.

    What have we learnt?

    • It is, in deed, a bug in Captivate 2019 update 5 (11.5.5.553): if you happen to install it in spanish (and also in portuguese, according to your blog) the function "go to next state", in the context of the Advanced Actions pane, doesn't work, no matter how hard you try. This has no relation to the version of the OS nor the integrity of the themes /software. It is a bug, plain and simple. A mayor one, al least for spanish, portuguese and latin american users. That's why you don't see it discussed in forums.
    • Its really a shame... and to think you have other almost flawless software for this same vendor, like Photoshop or Illustrator. I really hope they fix this in this version, I obviously won't buy a susbcription for a clearly buggy software nor would I recommend it.

     

    Thank you Lily! I'd never thougth about this solution on my own, there is nothing on the web neither. Adobe should hire you if they have not already done so.

     

    Greetings form Argentina.