Participant

Question

Captivate Voices 2019 silent install

Forum|Forum|7 years ago
September 22, 2018
5 replies
4357 views

I am trying to package Captivate Voices 2019 with Captivate 2019 and deploy a complete package silently using SCCM. I have successfully packaged Captivate 2019 but cannot find any documentation on how to package Voices and deploy them silently.

Please provide any guidance.

Thanks,

Shekhar

This topic has been closed for replies.

SamE13463

Participant

Is there any additional progress on this issue? I'm working with an IT person at our company to create a silent deploy package, and she appears to be encountering something similar with Voices and the eLearning Assets package for Captivate 2019. Her account is below:
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I am trying to make a distribution for this so we can push it silently, using the Adobe Application Manger Enterprise Edition 3.1. I put in all the information needed:

And then I click "Next" and I get "A valid installer could not be found":

They provide a link to download the MSI file (which I could pass commands to make silent), but I was not able to get that link to work. I need an MSI installer for both Captivate Voices, and eLearning assets, if I am not able to create a silent deployment using their AAMEE 3.1 tool.
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Any help would be much appreciated.

Shaleen K

Adobe Employee

Hi Sam,

Captivate 2019 has moved to a new installer(Hyperdrive). You cannot create MSI package for eLearning Assets and NeoSpeech using AAMEE 3.1 anymore.

I have shared the download MSI for Neospeech in the above response, you can download from there. Pasting link below.

https://shared-assets.adobe.com/link/c8349dc4-57dc-45bf-6ecd-52d744efe7b8

I will share a separate MSI for eLearning assets in a day or two.

Regards,

Shaleen

Shaleen K

Adobe Employee

Hi Shaleen,

Thanks so much for your help. We were able to package the voices MSI you provided. Can also share an MSI for the eLearning assets?

Thanks,
Sam

Hi Sam,

You can download MSI for Adobe Captivate 2019 eLearning Assets from the below URL :-

Adobe Document Cloud

Regards,

Shaleen

S

santhoshs3596465

Participant

Hi,
I am getting same error like "A valid installer could not be found", while Creating silent deployment for Adobe captivate 2019 by using ApplicationManagerEnterprise_3_1_all.exe.
We have tried to create Trial version.
Kindly suggest if any solutions are there.
Thanks in advance.

Regards,

Santhosh

Shaleen K

Adobe Employee

Hi Santhosh,

Captivate 2019 neo speech voices installer is available as a Hyperdrive installer which cannot be packaged using AAMEE 3.1. You can download the deployment package for Captivate 2019 Neo speech for Windows/Mac from the below link :-

Windows

https://adobe.ly/2Edqv1D

Mac

https://adobe.ly/2G21sQD

Regards,

Shaleen

T

thorstenb65147853

Participant

Hi Shaleen,

Do you have a link for a Windows deployment package in German too?

Regards,

Thorsten

Shaleen K

Adobe Employee

Hi EmoryFF,

You can download Mac package for Captivate 2019 voices from the below URL

https://adobe.ly/2G21sQD

Regards,

Shaleen

Shaleen K

Adobe Employee

Hi,

We are aware about this issue and have notified our product team of the same.

In the meanwhile, you can download MSI package for Captivate 2019 voices from the below location :-

https://adobe.ly/2Edqv1D

The package is applicable for Windows 64 bit.

Please reply if you face any issues while deploying this package at your end.

Regards,

Shaleen

S

skillful_athlete5C37

Participant

Thanks Shaleen, do you have a pkg for Macs as well?

Francis Fernandes

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Shaleen K

Adobe Employee

Hi Shekhar,

Can you please confirm the license type that you are using for Captivate 2019 ?

In case of CLP/TLP/FLP, you can create a deployment package for Captivate 2019 using CCP(Creative Cloud Packager) and for creating Captivate 2019 voices package, you use AAMEE 3.1.

In case of VIP/ETLA, the pre activated packages for Voices and Captivate 2019 are available under Admin Console>>Packages>>Adobe Templates.

Please reply in case of any additional queries.

Regards,

Shaleen

micronsoftwareAuthor

Participant

Shaleen,

Thanks for replying. We are using CCP and as stated I have already created a package for Captivate 2019 but when I an trying to package Captivate Voices 2019 using AAMEE 3.1, the packager is not able to identify the setup as a valid installer (see screenshot below).