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Capturing simulation with date fields

New Here ,
Feb 05, 2020 Feb 05, 2020

I’m capturing a simulation of a system that has dates as input data. For some reason, Captivate doesn’t capture these dates correctly. What settings do I need to change to enable the correct capturing of dates?

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Community Expert ,
Feb 05, 2020 Feb 05, 2020

Which mode do you use? Demonstration, Training or Assessment?

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New Here ,
Feb 05, 2020 Feb 05, 2020

all three

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Community Expert ,
Feb 05, 2020 Feb 05, 2020

Not entirely sure what the problem might be but sometimes you need to manually add a screen capture when the action of an object is merely a mouseover. Press [PrtScn] to capture another slide where you can add click boxes or text boxes as needed.

Paul Wilson, CTDP
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New Here ,
Feb 05, 2020 Feb 05, 2020

I'm recording a simulation, and when I get onto the DateOfBirth field, to capture the date, it doesn't allow me to capture a correct date.

For example, if YOB is 2012, it captures 2000/2002, when I'm on the recording mode.

 

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Community Expert ,
Feb 05, 2020 Feb 05, 2020
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I think Paul's suggestion is probably the one you will need to go with.  It could be that the particular software that you are trying capture from has screen events that are not easy for Captivate to detect.  This results in a very slight delay between the time you select something and the time the screencapture is taken. 

 

I also sometimes find I cannot trust the automatic capture mechanism to give me the screenshots I need.  So I will do as Paul suggests and take manual captures at various points in the process.  I reconfigure the capture key to be F2 (in Captivate Preferences) because I like to have my left hand hovering over that key while my right hand uses the mouse to navigate.  I bang the F2 capture key whenever I think there is a risk of not getting the correct result (usually because you need to capture a mouseover effect or several stages of rolling down through a menu of options, etc).

 

At the end of a capture session it's far easier to just go through and weed out the captures you don't need than to try and set everything up again to get the one you missed and splice that into the set.

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