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CindieG
Known Participant
November 1, 2010
Question

Closed caption greyed out

  • November 1, 2010
  • 1 reply
  • 4925 views

I am new to Captivate.  I have used text-to-speech successfully.  I would like to create closed caption using my slide notes.  But it's not an option - closed caption is greyed out.  Am I missing something?  Or can you give me instructions on how to do this?

thank you!

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    1 reply

    C
    CindieGAuthor
    Known Participant
    November 1, 2010

    I THINK I have to have the audio created in captivate to add closed caption.  Am I correct that you cannot add closed caption to audio created in an imported powerpoint?

    thanks

    Captiv8r
    Captiv8r
    Legend
    November 1, 2010

    Welcome to our community

    Usually in order to add CC, you have to have Audio existing at the slide level. This means you see a speaker icon on slide in the Film Strip. No speaker icon means no audio and no audio means no CC.

    Note that audio may be present in three different "layers" in Captivate.

    • Background
    • Slide
    • Object (Buttons, Captions, Images, etc.)

    Cheers... Rick

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    K
    KellyPhillipsNC
    Known Participant
    February 24, 2011

    Perhaps you can help me?  I too am experiencing the greyed out problem with a presentation created by one of my SMEs.

    When I create a powerpoint, narrate it, and create slide notes, then bring it into captivate 5, i have the option to use the slide notes as closed captions but when i bring his in, the option doesn't exist.  He narrated his slides in ppt as well.  any ideas?

    note:  i am working in PowerPoint 2007 and he in 2010, but i had him save it down to ppt so i don't think that's the problem.

    following are screen shots (his is first, mine is second).

    Thanks in advance!

    Anne


    Hi Anne!  My first thought on this is that you can't used Closed  Captioning in Captivate 5 unless you also have an audio file. Since he  did the audio on PowerPoint, Captivate isn't recognizing it as audio.  You can see if I'm right by adding any audio clip to your project.

    If that is the problem, then you might try using an audio file of silence in your project so that the CC options is activated.

    Kelly

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