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Closed Captioning behaves differently slide to slide

New Here ,
Sep 26, 2017 Sep 26, 2017

My CC shows till the end of audio on some slides and on other slides it stays on until the user moves to the next slide. Why the different behavior? I have tried changing where the click box timing is assuming that was the issue, but it did not solve the problem. I am using Captivate 9 and have seen a thread about this happening in Captivate 7 with no resolution. Please tell me there is a resolution or work around for Captivate 9.

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Community Expert ,
Sep 27, 2017 Sep 27, 2017
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Have you ensured that each audio clip on all slides does NOT touch the beginning or end of the slide timeline?  There should be at least a small gap at each end.

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