CP9: HTML5 content on iPad: How can I remove unwanted play button?

Report · Jun 28, 2016

Hello out there

When I view a cp9 published HTML5 content on iPad there is an unwanted intro page inserted, showing a white page with a play button in the middle, which the user has to click. This happens only on iPad, but not on regular browsers. With this "feature" Captivate becomes un-usable for our customers.

In cp6 we have managed to remove this button in the exported HTML-code.

In cp9 this code is different.

How can we remove this button?

- either through an option/setting within Captivate? (is there one?)

- or by changing the output html code

NOTE: We output our content WITHOUT scorm/lms stuff, just the pure HTML5.

Thanks for any help ... and maybe Adobe finally sees this and plans an option to remove this automatically? 😉

Alex Stork

Report · Jun 28, 2016

I thought this was a requirement on the iOS side. I'm surprised to hear you say you were able to remove it from an earlier version of the CP published code.

I believe all iOS media content requires the play button, it's a platform spec...?

Report · Jun 28, 2016

It IS a platform spec of the iOS device, but there WAS a way to disable it by hacking the HTML5 code. There is no default option inside the Captivate UI that allows you to configure this behaviour.

The code in CP9 HTML5 output will definitely be different to Cp6, but that doesn't mean there isn't probably a way to defeat the button. You'd just have to dig around in the CPM.js file that Captivate produces and find the right piece of code to edit. There are some JS experts on this forum that probably know how to do it.

Given that it IS a required behaviour for Apple devices, I'd be surprised if Adobe eventually provides a way in the UI to change this...but stranger things have happened.