CPVC demonstration won't load or play

Forum|Forum|9 years ago
November 9, 2016
2 replies
3873 views

Hi,

I recorded a short cpvc video of the screen while demo-ing an application.

It plays perfectly in Preview, both right after saving, as a cpvc file, and after loading into the cptx project. In Preview it looks great..

When I publish the project, the demo does not load. I just get the endlessly spinning wheel.

I'm using a 30 day trial of Captivate 9 on a Windows 10 machine with lots of capacity.

What is wrong here? What can I do to get it to load and play?

Thanks!

This topic has been closed for replies.

J

JShannon

Known Participant

Hello all,

I take it this post is still open. I'm also having the same problem, even after publishing using every option there is to a web server.

Played separately, the .cptx project and the .cpvc demos play perfectly. Pull the .cpvc slide into the .cptx project and the playback hangs on the first frame and I get that spinning wheel in a black box. This goes on for the length of the demo slide, then advances to the next. It just doesn't play.

Anybody found a way around this?

Thanks