Custom Theme Colors: will not save

Forum|Forum|9 years ago
July 15, 2016
1 reply
1021 views

Captivate 9. Windows 8. Error: Applying Theme Colors > Changing Current Project Theme Color Scheme = frozen on 25%. Have to kill via Task Manager.

I had the same problem before doing an uninstall/reinstall.

This topic has been closed for replies.

Lilybiri

Legend

Do you clear the cache regularly? Maybe you should refresh the Preferences: run the CleanPreferences file for your system from the subfolder Utils under the Captivate installation folder.

Another question: which theme are you using? Is it one of the themes packaged with Captivate 9 (check version: 9.0.1.320), an upgraded theme or a custom theme?

TommyTwoDogsAuthor

Known Participant

Contacted Adobe Support.

Several Captivate issues I have experienced are related to me installing Captivate resulting in the Default File locations on network drives. Changing the locations to local drive (C:) does not fix.

Work at a college on a networked PC. Will have IT staff reinstall so that Default File locations are on local drive.

Thanks for suggestions!

Lilybiri

Legend

Applying Theme Colors to a Responsive Project still "freezes" at 25%. Project Cache was cleared and is on local drive C:.

Was that Theme Colors Palette created in the same version of Captivate? I really want to know what is happening for you, seems so strange. You cannot create a new palette from scratch, it is always starting with an existing palette that you can rename, then customize. Which palette did you start with? Do you launch Captivate as Administrator? That is also important for any customizing. Which responsive theme do you use?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded