Custom Theme Colors: will not save

Forum|Forum|9 years ago
July 15, 2016
1 reply
1012 views

Captivate 9. Windows 8. Error: Applying Theme Colors > Changing Current Project Theme Color Scheme = frozen on 25%. Have to kill via Task Manager.

I had the same problem before doing an uninstall/reinstall.

This topic has been closed for replies.

Lilybiri

Legend

Do you clear the cache regularly? Maybe you should refresh the Preferences: run the CleanPreferences file for your system from the subfolder Utils under the Captivate installation folder.

Another question: which theme are you using? Is it one of the themes packaged with Captivate 9 (check version: 9.0.1.320), an upgraded theme or a custom theme?

TommyTwoDogsAuthor

Known Participant

Contacted Adobe Support.

Several Captivate issues I have experienced are related to me installing Captivate resulting in the Default File locations on network drives. Changing the locations to local drive (C:) does not fix.

Work at a college on a networked PC. Will have IT staff reinstall so that Default File locations are on local drive.

Thanks for suggestions!

Lilybiri

Legend

I forgot to ask the usual questions about folder locations, you also need to get the permission to run Captivate as administrator.

How did you change the paths to cache and to projects?

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