difference in previewing in HTML5 and publishing in HTML5

[Kyle5F9E]

I've developed a project where all slides in the film strip look great, it displays in Preview in HTML5 great, but when I publish to HTML5 (not preview), the display is messed up.  Columns are not lined up, overlays of pictures do not display correctly etc...

[Lilybiri]

Hmmm... which exact version are you using (under Help About Captivate) on which OS?

Did you upload the published version to a webserver or a LMS (if it is a SCO)?

Are you talking about a responsive project or a non-responsive project? Which browsers did you test? Are the fonts websafe or Adobe fonts?

[Kyle5F9E]

Hi Lilybiri,

I'm using the following:

Captivate 2019, v 11.5.1.499

It's a Responsive Template from FasterCourse

Not published to an LMS, simply previewing/publishing to our computer using Edge Browser, tried Chrome as well.

Using verdana and arial fonts.

Thank you !!

[Lilybiri]

In that case, can you ask the author (FasterCourse)? It probably is not a cptl file which is a template file, but maybe something is wrong with their Fluid Boxes, or you have caused a problem by editing? Or it  was created for an older version?

BTW you are not on the most recent version which is 11.5.5.553.

[Kyle5F9E]

Thank you ! I appreciate the help