DPI Awareness - Adobe Captivate 2019

[haisuja]

Hello,

I downloaded captivate 2019 trial version and running into problem, and unable to open simulation feature with below error.

Followed some advise on forums but unable to change the DPI Awareness to 1 on .INI file.  Windows message is  ' don't have permissions on the computer. But I am the admin on that computer which was purchased 2 weeks ago.

Please help on this.

Thanks,

Suja

[Lilybiri · Accepted solution]

Make a copy of that file to another location, edit it. Rename the original file (you'll need to put it back later on) and the move the edited file to the installation folder.

[SherryLs]

Hello - I am having the same issue however when I took the steps suggested to make a copy of the file, it still does not work/allow me to save this.

[Lilybiri]

Do you have admininstrator rights?

[SherryLs]

Correct. It is my personal computer

[NShelton1913]

I'm having the same issue.  What file do you make a copy of? I get this same message as soon as I click on software simulation.

[Lilybiri]

AdobeCaptivate.ini

As I already mentioned in this thread, the alternative is to lower the resolution of your monitor so that you can set the Display percentage to 100%.  In that case you don't need to plunge into files. The idea is that a pixel on your monitor needs to represent one pixel. 

[haisuja]

Thanks Lilybri. It resolved the issue. But the only catch is laptop screen and fonts were shown very small after this setting.

[Lilybiri]

I am very much aware of that. For that reason I keep an old system alive, with a normal (not-retina) screen just for recording.

[haisuja]

Sure, Thanks