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Empty Assets Tab Adobe Captivate 11.8.1 (Windows)

New Here ,
Jun 05, 2023 Jun 05, 2023

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Hi everyone,

I'm running Adobe Captivate 11.8.1 on Windows.

A few days ago, I was able to inster objects from the "Assets" tab but this morning it was empty.

I tried to update Windows, re-install Captivate, clear some temporary folders and reset preferences but it is still empty ..
I'm using a personal computer at home so I don't have any firewall issues.

If you have an idea on how to fix it, it would be nice!

Thank you in advance

 

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

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Can you check if the eLearning assets have been installed correctly? They should be in this default path:

\Users\Public\Public Documents\Adobe\eLearning Assets

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New Here ,
Jun 05, 2023 Jun 05, 2023

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I do think so yes

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Community Expert ,
Jun 05, 2023 Jun 05, 2023

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La taille me semble très petite. Pourriez-voud insérer un image du contenu? Linstallation chez moi montre une taille d'eLearning Assets de 3GB mais j'ai deux versions.  

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New Here ,
Jun 06, 2023 Jun 06, 2023

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Tout est redevenu normal aujourd'hui sans rien changer.

 

Merci pour votre réponse

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Community Expert ,
Jun 06, 2023 Jun 06, 2023

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Etrange... mais tant mieux pour vous.

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