Error 183 when installing Captivate (2019 release)

[Abdallah28741022hdkl]

Hello every one

i have macOS system montery and when i install Captivate 2019  This problem occurs and that. I can't find a solution for it

While installing the 2019 release of Captivate, the following error message displays:

I found a solution to this problem in this link: (https://helpx.adobe.com/mena_en/captivate/kb/error-183-installing-captivate-2019.html)
But for the Windows system and I want to know the correct way for the Mac system

Thx

[Lilybiri]

Can you specify which version of CP2019 you tried to install? There have been 3 main releases under that common name, and not all of them are compatible with your Mac version.

You find the full version number under Help, About Captivate.

[Abdallah28741022hdkl]

Thanks for your reply
The version I use is Adobe Captivate 2019 v11.0.1.266

[Lilybiri · Accepted solution]

That old version is not compatible with Monterey. You need version 11.8.1 which was released recently. Maybe this is bad news, if you are on a perpetual license, because that version is only available as subscription license. Read more here:

https://community.adobe.com/t5/captivate-discussions/captivate-11-8-1-is-now-live/td-p/13578556

[Abdallah28741022hdkl]

thank you bro 

[Lilybiri]

Maybe sister?

[Abdallah28741022hdkl]

I deeply apologize
thanks for the help
I hope you have a good day