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Hi there
What format is the file you are importing? WAV, MP3 or something else?
Captivate will balk if it's WAV format and encoded as MP3. You will likely find you have to convert the file to a different format in order to be successful.
For starters I'd try using one of the files supplied with Captivate and see if they will import. If so, your Captivate install is probably fine and you are dealing with an encoding issue as described above. But if you can't get even the supplied files to insert properly, something is wrong in Captivate town and the problems are deeper than that. In that case, the link below may help.
Cheers... Rick 
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Hello
I am running or experiencing the same problem.
I am using the evaluation version and yes I did click on the icon, use as an administrator.
1- I tried to convert audio file into mp3 version instead of importing wav
2-impossible to import wav or mp3
3-I downloaded the file nsaudio from the url location suggested in the blog, impossible to retreive the file, except for a shortcut.
4-I have tried to do it from version 3 and then import the project into version 4, impossible
5-all the audio files are completed, and this is very unfortunate, because I had no problem with importing them into version 3, the only reason why I am using 4 is to have the possibility to create a table of content.
I am about to buy version 5 and sincerelly hope this will be fix. Still not avalaible.
I am a vista user (I know I should change for Win7 lol!)
I have to deliver a prototype by the 11th, help!
Thank you
sophie
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