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kita-campus
kita-campus
Participant
January 22, 2020
Question

Folienvideo Vimeo

  • January 22, 2020
  • 1 reply
  • 1002 views

I have embedded a video from Vimeo in a course (current Captivate version). The video is also shown, but when it is played it starts again (loop) - but only for the first few seconds. This is obviously a bug in Captivate.

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1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
January 22, 2020

Why is is "obviously a bug in Captivate"?

 

Videos don't normally do that in Captivate.  But this isn't just a typical video inserted as an MP4.  It's a video that resides on an external server run by Vimeo.  

 

So, why is there no possibility this issue might be due to something that Vimeo is doing?

kita-campus
kita-campusAuthor
Participant
January 23, 2020
 
When I watch the video in Vimeo (also Stream, also my browser -Chrome-) everything works fine. I also experimented a little to "fix" the error: for example, I shortened the video replay time (in Captivate) by 1, 2 or 3 seconds: the video was finished earlier, but the loop was still there. In the meantime, in the video editing, I put 5 seconds of white space before and 15 seconds of white space after the video, so that only "white" can be seen during the loop. But that's just a tool to make it work at all. I suspect that the real video duration (minutes: seconds: frames) cannot be interpreted exactly by Captivate (only whole seconds) and therefore this error occurs.
I
iDoNotBelieveIt
Known Participant
November 25, 2020

Well if you believe it's a bug and the blame should be on Captivate by all means submit the bug report to Adobe.  Far be it from me to prevent any potential improvement to the app.

 

However, since the other common denominator in both of these examples is Vimeo, I would be interested to hear what Adobe says about it.  Wouldn't it be nice if someone from Adobe actually chimed in on this forum from time to time and gave some company perspective about the issues we deal with here?


I am having exactly the same problem, which is really annoying because being able to use Vimeo to host video rather than progressive downloads within the Captivate file has distinct benefits. It happens only with some videos and some devices (iPad, Android phone, slower PCs), but it is more often than not. I tried extending the video, extending the slide beginning and end, but nothing works. Something very odd is going on.

 

Indeed it would be great if someone from Adobe chimed in here. I opened a ticket with Adobe a couple of days ago. I would recommend that others do the same. The Vimeo implementation in Captivate was bugged and has been improved with the latest release, but there are still issues that I suspect are down to Captivate.

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