Skip to main content
kita-campus
kita-campus
Participant
January 22, 2020
Question

Folienvideo Vimeo

  • January 22, 2020
  • 1 reply
  • 1001 views

I have embedded a video from Vimeo in a course (current Captivate version). The video is also shown, but when it is played it starts again (loop) - but only for the first few seconds. This is obviously a bug in Captivate.

This topic has been closed for replies.

1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
January 22, 2020

Why is is "obviously a bug in Captivate"?

 

Videos don't normally do that in Captivate.  But this isn't just a typical video inserted as an MP4.  It's a video that resides on an external server run by Vimeo.  

 

So, why is there no possibility this issue might be due to something that Vimeo is doing?

kita-campus
kita-campusAuthor
Participant
January 23, 2020
 
When I watch the video in Vimeo (also Stream, also my browser -Chrome-) everything works fine. I also experimented a little to "fix" the error: for example, I shortened the video replay time (in Captivate) by 1, 2 or 3 seconds: the video was finished earlier, but the loop was still there. In the meantime, in the video editing, I put 5 seconds of white space before and 15 seconds of white space after the video, so that only "white" can be seen during the loop. But that's just a tool to make it work at all. I suspect that the real video duration (minutes: seconds: frames) cannot be interpreted exactly by Captivate (only whole seconds) and therefore this error occurs.
J
jjvo824
Participant
May 2, 2022

Adobe recently confirmed this as a bug to me and have said this will be fixed along with other issues to Vimeo (not sure what they are) in the next release.

Let's hope this is soon because at the moment I can't use Vimeo and it would be very handy indeed.


I am also finding myself here with this issue. I have added a video (vimeo link) into my captivate project. If I watch the slide from the editor view, it shows seamlessly. Once I attempt to preivew or publish, the slide with the video freezes about 2 seconds into the video. I've tried everything I can think of both on the vimeo and captivate sides of things... and nothing is working. Did anyone find a fix for this? I am on a project requriing that I make hundreds of projects just like this one... with a serious deadline. It's already taken me too much time just to get this first one off the ground. 😕😕 @RodWard maybe you can help?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices