Google Chrome crashes while in Adobe Connect Meet

Forum|Forum|9 years ago
April 4, 2016
1 reply
466 views

I have a Mac and was advised that Adobe Connect works best in Google Chrome. Therefore, I am using Google Chrome to run Adobe Connect meets with my students. In the middle of the sessions, every time, my Chrome crashes and I have to get back into the session. I have the latest connect add-in and my browser tests fine. I also tried using Adobe Connect in Safari and it crashed as well.

Any ideas on what I should do?

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Jorma_at_CoSo

Legend

I would start by verifying you have the most current Add-In. If the Add-in is crashing, the problem is likely not browser related as they all use the same Add-in.

The most current version of the Add-in can be found here: Adobe Connect Downloads and Updates