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Dorothy the Designer
Dorothy the Designer
Participating Frequently
March 20, 2017
Question

Has anyone encountered a dark grey bar that appears over the answer choices upon retaking a quiz?

  • March 20, 2017
  • 1 reply
  • 788 views

This happens only on multiple choice questions, with shuffled answers, and upon retaking the quiz. The dark grey bar appears when you hover your mouse over the answer choice selections and actually blocks the text from view. However, when answering the multiple choice question the first time (prior to a retake), the grey bar that appears is much lighter and does not cover the text. No other question types had this issue, and it does not happen unless you select Shuffle Answers. That is the only common denominator.

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1 reply

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
March 21, 2017

I've never seen this issue.  Can you post a screenshot?

Dorothy the Designer
Dorothy the DesignerAuthor
Participating Frequently
March 22, 2017

I have attached a png image to illustrate the issue, thank you!Grey Bar Issue MAR2017

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
March 24, 2017

Thank you for the suggestion, Rod. We tested this by changing the theme, and the issue did reappear.

Just to clarify, we created our project template using the "white" default theme in CP9 and modified it to match our standards. Do you have any suggestions for ways I can try to fix the issue without having to recreate the entire template file? Although this issue is not a deal-breaker for courses, we would like to know why it is happening and if we can improve it.

Finally, I'm curious about the fact that this issue only occurs following three exact circumstances: 1) Only on Multiple Choice question types; 2) Only when Shuffled Answers is selected; 3) Only upon retaking the quiz (issue does not exist on first attempt). It seems the scenario is so specific...why only in these circumstances do we see it? Appreciate your opinion on that. Thanks again for your help!


I'm out of ideas.

Did you say this was a Template?  Are you talking about a CPTL file or a CPTX?

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