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sbikes
sbikes
Known Participant
December 9, 2015
Question

Helvetica Neue in CP 9

  • December 9, 2015
  • 2 replies
  • 1025 views

I'm testing a new project that uses Helvetica Neue. The captions looked a little "wonky" while building the slide, but I was hoping they'd sharpen up a bit upon publishing. I have published a few times and adjusted the quality of the slides and the published project, but the result is the same. The letters are uneven, the tops/bottoms of letters don't line up. It looks really messy. The image below is from the published swf. Thanks!!

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2 replies

D
Adobe Employee
DevrajGP
Adobe Employee
December 10, 2015

Hi,

Can you please share your project with that slide, for investigating the issue. You can share the project at dgp@adobe.com. Also please attach the font as well. Ideally Swf out put exactly similar to edit area.

Devraj

Captivate Engineering Team

RodWard
Community Expert
RodWardCommunity Expert
Community Expert
December 10, 2015

Looks like this particular font does not play well with Captivate.  Try using a different font.  Better yet...ONLY use Web Safe fonts.

    sbikes
    sbikesAuthor
    Known Participant
    December 10, 2015

    Couple questions on the font being "web safe." I understand web safe fonts needing to be considered when building a web page because of the variety of browsers and operating systems, but if Captivate publishes a packaged product, wouldn't the fonts become part of that package? So regardless of what OS or browser, the font should work, right?

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